We believe our first responsibility is to the doctors,
nurses and patients, to mothers and fathers and
all others who use our products and services.
In meeting their needs everything
we do must be of high quality.
We must constantly strive to reduce our costs
in order to maintain reasonable prices.
Customers' orders must be serviced
promptly and accurately.
Our suppliers and distributors must have an
opportunity to make a fair profit.

We are responsible to our employees,
the men and women who work with us
throughout the world.
Everyone must be considered as an individual.
We must respect their dignity and recognize their merit.
They must have a sense of security in their jobs.
Compensation must be fair and adequate,
and working conditions clean, orderly and safe.
We must be mindful of ways to help
our employees fulfill their family responsibilities.
Employees must feel free to make
suggestions and complaints.
There must be equal opportunity for
employment, development
and advancement for those qualified.
We must provide competent management.

We are responsible to the communities in which
we live and work
and to the world community as well.
We must be good citizens - support good
works and charities
and bear our fair share of taxes.
We must encourage civic improvements
and better health and education.
We must maintain in good order
the property we are privileged to use,
protecting the environment and natural resources.

Our final responsibility is to our stockholders.
Business must make a sound profit.
We must experiment with new ideas.
Research must be carried on, innovative programs
developed and mistakes paid for.
New equipment must be purchased,
new facilities provided
and new products launched.
Reserves must be created to provide for adverse times.
When we operate according to these principles,
the stockholders should realize a fair return.